Terms & Conditions
Welcome to www.smamerica.com . These Terms and Conditions (“Terms”) govern your access to and use of our website, online store, and related services provided by SM America (“we,” “our,” “us”). By using our site, creating an account, or making a purchase, you agree to be bound by these Terms.
1. General Information
Business Name: SM America
Address: 101 Simmons Street, Opelika, AL 36830
Email: webinquiries@smamerica.com
We reserve the right to modify, suspend, or discontinue any part of our website or these Terms at any time. Continued use of the site after changes constitutes your acceptance of the updated Terms.
2. Use of Our Website
You agree to use our website only for lawful purposes and in compliance with these Terms.
You may not:
- Attempt to gain unauthorized access to our systems.
- Copy, modify, or resell website content or product listings without permission.
- Engage in fraudulent, misleading, or harmful activities on our site.
3. Product Information and Pricing
We make every effort to ensure accurate product descriptions, pricing, and availability.
However, errors may occasionally occur.
In such cases, we reserve the right to:
- Correct pricing errors before or after order confirmation.
- Cancel or adjust any order affected by inaccurate information.
- Limit quantities or discontinue products without prior notice.
All prices are listed in U.S. Dollars (USD) unless otherwise stated.
4. Orders and Payments
Orders are subject to acceptance and product availability.
We may refuse or cancel any order at our discretion, including for reasons such as:
- Payment authorization failure
- Pricing or stock errors
- Fraud prevention concerns
We accept major credit cards and other secure payment methods.
All transactions are encrypted through SSL and processed securely.
We do not store full credit card information on our servers.
5. Shipping and Delivery
Shipping details, costs, and estimated times are provided during checkout.
Delivery times are estimates and may vary due to carrier delays, customs, or unforeseen circumstances.
Please refer to our Shipping Policy for full details.
6. Returns and Refunds
Returns and refunds are governed by our Return & Refund Policy, available on our website.
To initiate a return or request a warranty claim, please contact us at webinquiries@smamerica.com
.
7. Warranty and Liability
SM America distributes industrial and commercial products sourced from various manufacturers.
Product warranties, if any, are provided by the respective manufacturer and not by SM America directly, unless otherwise stated.
To the maximum extent permitted by law:
- SM America shall not be liable for indirect, incidental, or consequential damages.
- Our total liability for any claim shall not exceed the amount paid for the product in question.
8. Intellectual Property
All website content — including text, images, logos, and product data — is owned by or licensed to SM America.
Unauthorized reproduction, redistribution, or modification is prohibited.
9. Third-Party Tools and Links
Our website may use or link to third-party tools such as Google Analytics, Tag Manager, and Merchant Center.
We are not responsible for the content, privacy policies, or practices of any third-party sites.
10. Governing Law and Dispute Resolution
These Terms are governed by and construed in accordance with the laws of the State of Alabama, USA.
Any disputes arising under these Terms shall be resolved in the state or federal courts located in Alabama.
11. Contact Information
For questions or concerns regarding these Terms, please contact us:
📍 SM America
101 Simmons Street, Opelika, AL 36830
✉️ webinquiries@smamerica.com